How to Tackle Your To-Do List Rather Than Your To-Don’t List

Chances are you begin the day like many working people. You sit down with a cup of coffee and build a to-do list for the day. You do this knowing full well that there are a hundred and one tasks that will come up throughout the day that will take your attention away from your to-do list. Obviously this is an inconvenience but many people don’t consider these distractions as the productivity and efficiency-killing tasks that they are. How can you stay on top your to-do list and kick the distractions of the to-don’t list to the curb? Here are some tips!

Rank Your To-Do List

One of the best ways to increase productivity when working from a to-do list is to rank the items on the to-do list. If you just write down a massive list of items and hope to get all of the tasks done before the end of the day then you have not set yourself up for success. Put your most important tasks at the top of the list and work your way down. This way, you will be less tempted to slide additional tasks into the list and ruin your flow.

Some people prefer to begin their list with a quick task that they can easily strike off the list. This is a personal choice and depends on your own work style and motivation level. If you like starting the day by striking something off your to-do list early, then create your list accordingly. However, some people may find it more rewarding to put a difficult or urgent task at the top of the list to get that off their mind as early as possible. Experiment with creating your list and ranking tasks to see what works best for your own personal situation.

Include Less Items on Your List

It sounds crazy, right? Putting fewer tasks on your to-do list in order to increase productivity sounds like putting less gas in your car in order to go further. However, creating a realistic to-do list is very important when it comes to actually getting down to work. If you throw everything and the kitchen sink onto your to-do list then it will only seem daunting. Not to mention, there’s no possible way to actually complete your to-do list in one day. The result can be a defeated or helpless feeling. In addition, you may spend more time stressing about how you can possibly get all tasks done than you spend on actually getting things done. Unreasonable to-do lists quickly become vicious, self-defeating circles.

What you should focus on is building a to-do list that will help make you feel accomplished at the end of the day. When you come into work the next day you will be riding the high of your success from the previous day. They say success breeds more success and this often rings true for to-do lists.

Schedule Time for Breaks

A to-do list can look like a wall of work and uncompleted tasks. Depending on your own personal work style and mindset, looking at a full to-do list can feel stressful, draining, and daunting. It’s also unrealistic to expect yourself to work at peak efficiency throughout the day without a break. Take time to schedule breaks and use available tools to track your breaks and work productivity.

One work and break method that a lot of people find very effective is the Pomodoro Technique. Using this technique you work in short bursts rather than long marathons. People typically focus on a task for 25 minutes and then take a 5 minute break. Every 4 work sessions earns a longer break that’s about 15 to 30 minutes in length. Use these short breaks to grab coffee or water and take a short walk away from your workstation. There are browser extensions that can help you track your work and breaks to ensure you stick to your scheduled breaks.

Schedule an End Time and Scheduling Time

There are studies that suggest the 8 hour workday is not the most effective way to work. However, now may not be the right time for a workplace revolution within your office. Instead, recognize that you cannot work forever and schedule an end time on your to-do list. If things are not complete then they will simply have to be pushed to another day. Would you rather do something right when you’re feeling refreshed or just do something because it was on a list?

In addition, you should also schedule time to make a schedule. Make time at the beginning or end of each day to build your to-do list. If you don’t schedule some scheduling time then you will just end up doing it outside of your work schedule or you will put off to-do list tasks to get scheduling done.

What’s on Your List?

If assessing the technology in your office is on your to-do list then we can help. Contact QBSI-Xerox and get our experts working for you to tackle some of the biggest tasks on your list.

Efficiencies Gained From Workplace Automation

Every business from the smallest mom and pop shops to the largest enterprise is constantly looking for ways to increase their workplace efficiency. With today’s technology, automation is often the top choice for businesses that are looking to increase efficiency. However, what kind of automation will provide the best results and what kinds of new efficiencies can businesses expect? Will the time and budget cost meet expectations? Before you jump into automation, it’s important to understand the efficiencies your business can gain.

Enjoy Automated Quality Assurance

No matter what business you are in you probably care a lot about the quality of service delivered to your clients or customers. This is the reason brands like McDonalds and Starbucks have grown to be as large as they have. The quality is predictable and repeatable no matter what location you visit. Using automation you can guarantee timelines and, in turn, quality for a wide range of tasks.

One of the top customer service complaints is slow response time. Automated email follow ups, automated tasks, and automated service options are all ways to reduce instances of this type of complaint. Automating small tasks can improve quality, efficiency, and reduce customer complaints. The reduction in complaints could then mean less time spent resolving customer issues which is another efficiency gain in itself.

Automation Can Drastically Reduce Costs

There are a variety of businesses in operation today across all industries. Despite their countless differences, there is one thing that rings true for every single business in existence; you need to make more money than you spend. When decision makers look at automation solutions, the usual reason is to find efficiencies in their business and, ultimately, save money. The million dollar question is obviously, “Does automation actually save money?”

Estimates suggest that automation can equal cost savings of up to 75%. That’s a significant consideration for any business no matter its size or operating budget. Those cost savings can be redirected into new products, expansion, pay raises, additional hiring, or any number of other business expenses.

Turn Downtime into Work Time

Most people don’t work non-stop throughout their day from 9 until 5. There are a number of personal or work tasks that take attention away from activities that actually contribute to the success of the business. Of course, automation can’t make lazy people work any harder. However, with employees admitting to wasting up to one hour per day, automation can turn wasted down time into productive work time.

Think about your own business for a moment. Are there tasks that could be automated which would then free up employees to increase their productivity? Do some “time wasting” tasks often take precedence over other, more important tasks? Automation may not kill off online shopping on work hours, but automation can help you streamline your operation and make the most of your employee’s time on the clock.

Dress for Success with Automation

You have probably heard the phrase, “dress for the job you want, not the job you have.” Workplace automation is like a fancy, three piece suit. An efficient workplace is a professional workplace. Who do you think your clients want to do business with: the business with automated, timely processes or the business that always seems to be flying by the seat of its pants?

Simple tasks like automated service reminders, regular follow ups after a sale has been made, or tracking and replenishment of supply can go a long way in presenting a professional appearance to your clients. Not only that, but automating these tasks gives your employees more time to do what they do best which is enhance the customer experience through personal connections. While your competition has their employees running around putting out fires or completing mundane tasks, your employees are networking and building relationships. What scenario do you think adds to the bottom line?

Embrace the Automated Workplace

Workplace automation is coming whether you want to embrace it not. Will you be on the cutting edge or playing catch up? Automation does not have to be a scary word. It does not mean job loss or workforce reduction. What automation does allow is for machines and technology to complete simple tasks while leaving humans to focus on providing superior service levels.

How will you integrate automation into your workplace? QBSI-Xerox can help you ensure your workplace is ready for the future. Contact us and see the automation solutions you can integrate today as well as how you can ensure you’re ready for the next big thing before your competitors.

Why Choose the Océ Colorwave and Plotwave Wide-Format Printers?

The time has never been better to invest in a wide-format printer.

Whether creating external presentation materials or large plots for internal use, the ability to leverage fast turnaround and consumable efficiency is an important benefit that no organization can overlook.

The Canon Océ product line is leading the way in delivering quick turnarounds and best-in-class cost-effectiveness. Whether printing color or monochrome wide-format documents, you can rely on Canon's industry expertise to fulfill your expectations.

Each of these large format printers come with Canon's industry-leading ClearConnect software technology, which combines multi-touch gesture compatibility with best-in-class security features for the modern workplace. These printers support disk encryption, access management protocols, and feature removable hard drives.

The Canon Océ Colorwave 500 – Top-Quality Prints Delivered Quickly

One of the most valuable offerings in the Océ product line is the Colorwave 500. This color printer offers world-class print speed – up to 225 D-sized prints per hour – and does so without requiring you to invest in expensive specially-coated paper.

Furthermore, the device's small footprint makes it an attractive addition to any busy printing floor. It lets print process owners save on space, supplies, and maintenance through a number of clever engineering adjustments. For instance, it uses a single system for both color and monochrome work, reducing the number of different mechanical components that need to work together to produce quality prints.

The Océ Colorwave 500 prints large-format documents in breathtaking full color. Thanks to Canon's dry-toner technology, graphics-quality full-exposure prints are dry instantly upon printing – unlike other wide-format printers that force organizations to wait for prints to dry, exposing them to the possibility of smearing and damage in the process. Use the Océ Colorwave to immediately handle, stack, and fold large-format documents upon printing.

The Canon Océ PlotWave 345/365 – Affordable Monochrome Plots

If you don't need large-format color prints, this small, affordable plot printer is the ideal solution for your print room. It is a highly configurable printer with an extra-small footprint. The top delivery tray is engineered for air separation and neatly stacks and collates up to 50 E-sized plots.

The Plotwave is a highly detailed monochrome printer that creates high resolution documents at 600 x 1200 dpi. It is also one of the quietest printers of its type in the industry – it does not feature the noisy fans that were the cooling standard of previous generations of plot printers.

The PlotWave features Océ Image Logic technology, which automatically compensates for color saturation problems, converting brightly-colored or high-contrast originals to clean, high-resolution black-and-white prints. It also compensates for wrinkles and other imperfections in the original copy, and detects the dimensions of original documents automatically. The PlotWave features Radient Fusing allowing instantaneous warm up for the machine, increasing your productivity.

The Océ ColorWave 910 – Unprecedented Speed and Printing Power

Whereas the two Océ printers mentioned above are small-format devices meant to combine affordability with efficiency, the Océ ColorWave 910 is a powerhouse wide-format printer designed to handle the most challenging jobs with ease.

This printer is the centerpiece of a digital workflow that boosts productivity, decreases operating costs and improves print room flexibility for enterprise organizations. With a raw print speed of 12,000 square feet per hour, six incorporated media rolls, and an embedded stacker, print jobs that would previously take a week to complete now only take a single day.

This large-format printer uses five aqueous dyes in two-liter ink tanks. It prints at a maximum resolution of 1600 x 1600 dpi, with droplet sizes of 1.2 picoliters. There is no parallel to the depth and vibrancy of its color palette – it even includes two sets of black ink to optimal optical density.

With a range of finishing options, operators can seamlessly switch between high-impact projects without having to spend expensive man-hours retooling or calibrating the device. It is compatible with the Océ Esterfold 5011 folder, the Océ Dual Tray High Capacity Stacker, and the Océ Deliver Tray, among a broad range of more advanced finishing options.

Conclusion

These are just three of the leading printers in the Canon Océ product line, which includes options and feature sets for every organization. Learn more about these powerful devices to identify which one has the productivity, efficiency, and feature set your company needs. Whether you need fast, vibrant color prints or affordable monochrome plotting, there is an Océ printer for you.

We sell and service the full Océ Product Line, which is the number-one Wide Format product in the world. Supported by personnel with more than 40 years of combined experience. All units have on board 36-inch color scanning with up 42-inch output, and an Océ accounting manager for job tracking and cost recovery. Please Contact Gerald Williams at 425-425-229-1631 for more details or a private demonstration!

App Spotlight – Xerox Easy Translator Automates Document Translation

How much do you spend on translating multilingual documents?

Most companies either hire or outsource translation specialists for this purpose. Until recently, there has been no other option.

While hiring in-house translators can be a worthwhile investment, it puts a strain on other core functions that would otherwise be handled by staff allocated to translation processes. In order to cover the cost of paying a full-time translator's salary, you need to be sure that you will have constant need for translation services for the foreseeable future.

Organizations frequently address this issue by hiring professional translation service firms. On one hand, professional service firms guarantee top-quality translations, but at a cost that allows them to retain top talent in the competitive translation industry.

On the other hand, outsourced freelance translators often charge much lower rates. However, their services may not offer the same degree of quality or reliability – particularly when an entire company puts its faith in a single individual for the purpose.

Xerox's suite of ConnectKey printer apps addresses this problem by allowing companies to access cloud-based automatic translation services directly from any ConnectKey-enabled printer or multifunction device. Now, businesses can enjoy on-the-fly translation of important documents using industry-leading automated technology.

Automate Document Translation to Address Common Pain Points

Businesses that rely on translating documents – whether for internal or for external use – often run into the following problems:

• Both professional and freelance translation services slow down product and service deliveries, and neither can be reliably sped up without sacrificing translation quality or increasing costs.

• Traditional translation processes are labor-intensive. There is no way to adequately, reliably scale translation on an ad-hoc, project-by-project basis.

• Paper documents are difficult to translate without first investing in optical character recognition (OCR) technology that transforms the paper document into a digital one – if the document's language is supported by the OCR application.

Xerox ConnectKey addresses these issues by giving organizations the ability to translate documents to and from 40 languages. The Easy Translator application supports major global languages like French, Arabic, and Spanish as well as smaller regional languages like Lithuanian and Hmong Daw.

Xerox uses a cloud-based, artificially intelligent translation system that uses ConnectKey-enabled printers' OCR technology to instantly create digital versions of paper documents and then sends the digital document through a secure connection to Xerox translation servers.

Using this service, you can reliably scale document translation on an as-needed basis. Subscribe for as few as 10 pages per year or obtain as many as 100,000 pages per year of automated document translation.

There are no up-front hardware costs for implementing Xerox Easy Translator. Simply download it from the ConnectKey App Gallery and begin sending your documents in for automatic translation.

Scalable Human Translation Available Through Easy Translate

While AI translation is undergoing rapid development, there are cases when you need dependable access to a human translation service with the same degree of immediacy that automated translation offers.

Through the Easy Translate app, you can harness the power of human translators faster and more reliably than with professional service providers and freelancers. In addition to completely automated translation, Xerox offers three levels of professional human translation.

• Express. This is the quickest and most affordable translation option. A bilingual human translator will edit machine-generated copy for accuracy and style.

• Professional. With professional-level translations, a trained native speaker translates your document and then sends it to an editor for verification before returning the document to you.

• Expert. The most challenging documents require expert translation. If your document has high-level content and uses industry-specific jargon, Xerox can have a bilingual expert on the document's subject translate the document from its original language to the target language, achieving native-level translation.

All of these translation services are available through the ConnectKey platform. Simply download the Easy Translator app and use it whenever and wherever the need for translation arises.

Since ConnectKey is completely mobile-compatible, you can harness the power of instant document translation from your smartphone, anywhere in the world. Xerox OCR technology makes the process as simple as taking a photograph of the document you wish to translate and sending it to the company through the Easy Translator application.

Ready to find out how Xerox Easy Translator can streamline your multilingual workflow? Learn more by contacting QBSI-Xerox and speaking with a Xerox ConnectKey expert.

QBSI-Xerox Gives Back to the Seattle Community
QBSI-Xerox is committed to transforming its success story into something that does more than manage documents and printer fleets.

Since the very beginning, we have taken every opportunity to improve the lives of others, giving back to the Seattle community through participation and sponsorship in key initiatives for causes that resonate with the community's needs.

For QBSI-Xerox, corporate social responsibility is not an appearance to be maintained and supported by profitable commercial activity. It is a value-driving initiative that defines our role in the community, gives our brand a sense of purpose, and forms bridges between our team members and the people who need support the most.

Giving back to the community forms the foundation of why we continually strive to improve our printing and document workflow solutions in the first place. This key component is what gives meaning to the company and its members – from the mailroom to the boardroom.


Seattle Storm Summer Basketball Camp
In 2016 and 2017, QBSI presented a summer basketball camp in partnership with Seattle Storm. Taking place at the Hidden Valley Fieldhouse in Bellevue, Washington, we gave more than 100 children the opportunity to learn basketball skills and techniques from professional coaches over the course of four days.

This experience does more than teach children basketball skills. It fosters a sense of community and implicitly teaches important life skills about teamwork and leadership. We had Storm players, Sami Whitcomb and Lanay Montgomery, join the young players, sign cards, and talk to the children about life on and off the basketball court.

According to QBSI-Xerox President Kelly Stackpole:

“We are very excited to be partners with the Seattle Storm. It really allows us to focus on some of our corporate initiatives, which is making an impact on the community for underprivileged children, as well as seeing women in leadership positions.”

This inspiring event was a hit with the kids, and we look forward to hosting it every year, bringing new players to the experience and inspiring more children to dedicate their time and boundless energy to creating better lives for themselves and their community members.


The QBSI Golf Classic, and Be Loud Breakfast
QBSI-Xerox I supports the YMCA of Snohomish County in hosting the Annual Golf Classic at the Washington National Golf course every year in August. Donors send golfers and sponsor their performance on a per-hole basis – between $500 and $1,250 per hole, with all proceeds going to the Snohomish YMCA.

We also sponsor the King County Sexual Assault Resource Center's annual Be Loud Breakfast, which raises awareness for sexual violence and gives victims an outlet for reporting assaults. The 2018 event takes place at the Seattle Sheraton, and we look forward to continuing to support this worthy cause in the future.

Would you like to learn more about QBSI-Xerox’s corporate initiatives, or propose a new initiative to our corporate social responsibility team? Talk to us today!

How Xerox ConnectKey Keeps Your Printers Safe from Cyberattacks

Cybercrime is on the rise, with new threats and high-profile
breaches appearing with alarmingly increasing frequency.

Experts have predicted this increase in cybercriminal attacks ever since the first instances of
commercially available ransomware appeared. Now, budding cybercriminal "entrepreneurs"
have access to professionally standardized toolsets and strategies – all available for a mere
stipend compared to the potential financial rewards.

Ransomware has revolutionized the world of cybercrime by generating a system for profiteering
from the security lapses of legitimate organizations and commercial institutions. However, it is far
from the only game in town. Damage from cybercriminal activities is expected to reach
$6 trillion by 2021, which will make it the most profitable criminal enterprise in the world.

By comparison, this is more than triple the current global market value for counterfeit money and
illicit drugs – otherwise the first- and second-place record holders – combined.

Keeping commercial data safe is more important than ever, and as a result cybersecurity is becoming
more than an isolated IT field. It is more accurate to say that every IT position is now a cybersecurity
job.

That means that cybersecurity professionals need more than a security operations center to
perform their jobs. They need top-down solutions for protected every connection between the
organization they protect and the outside world.

Xerox ConnectKey is an important part of the cybersecurity puzzle, threading together a tight,
defendable perimeter for print operations for organizations of all sizes.

How Does Xerox ConnectKey Keep Your Printers Safe from

Cyberattacks?

Printers are uniquely susceptible to security vulnerabilities. Most commercially available
printers and multifunction devices are factory-set to accept all incoming connections. This makes
installation easier for customers, who rarely have the time or expertise to set up a secure
cybersecurity perimeter for every new device.

But by accepting all incoming connections, printers make sensitive data easy to access by
unauthorized third parties. Without a unified system for access control, any hacker in the world
can access your printer and steal information sitting in the print queue. This key vulnerability
weakens the effect of hard drive encryption and other security practices, because all an attacker
has to do is wait for someone to print out sensitive data – like employee tax records or detailed
customer invoices.

The key to achieving best-in-class cybersecurity protection for commercial print fleets is using a
consolidated software system that monitors print orders, encrypts print orders sitting in the queue,
and assesses users' access controls in real-time. Xerox ConnectKey is the solution to this problem.

With Xerox ConnectKey, industry-leading cybersecurity comes standard. McAfee whitelisting
technology is embedded in the system, and attempts at unauthorized access trigger alerts for
cybersecurity professionals to investigate. At the same time, documents intended for print feature
256-bit encryption – ensuring that even an attacker successfully exfiltrates data, it will be unusable
unless the attacker also obtains a supervisor access key.

Another crucial element of ConnectKey's cybersecurity feature set is the ability for ConnectKey-
enabled printers to verify their own firmware. Cybercriminals are known to install malicious
firmware in devices they wish to attack – which is far more dangerous than attacking an operating
system, software application, or other higher-level function.

ConnectKey printers automatically verify their firmware on startup, and print process managers
can easily schedule regular automatic verifications. If the system discovers a discrepancy, it
immediately and securely downloads the newest firmware update directly from Xerox, minimizing
the risk of cyberattacks at the firmware level.

What About Ease of Installation?

As mentioned earlier, the primary reason why printers have these security vulnerabilities is because
printer manufacturers have an incentive to make their devices as easy to install as possible. IT
professionals don't want to spend hours embedding every single device they operate into a unified
cybersecurity system – and the industry-wide shortage of trained cybersecurity professionals often
makes the task a moonshot at best.

Xerox ConnectKey comes with industry-leading cybersecurity standard. Since these features are
already embedded in the system's cloud-based operating system, it is natively available and requires
virtually no setup time.

Xerox has succeeded in creating a secure system for assessing printer cybersecurity vulnerabilities
without requiring expensive and time-consuming IT experience for every device. The result is a truly
plug-and-play cybersecurity solution that protects company documents, customer data, and
employee records from the moment the device turns on.

Are you ready to implement a best-in-class cybersecurity solution for your company's print fleet?
Contact QBSI-Xerox's print security specialists and learn more about Xerox Connectkey.

What You Should Expect From the Xerox and Fuji Merger

In late January 2018, Xerox and Fuji Xerox announced that the two companies would merge.

The move for Fujifilm Holdings to consolidate its stake in Xerox in the landmark $6.1 billion
deal comes as both companies seek to leverage their respective strengths and offer
customers better, more powerful office solutions and graphic communications equipment.

The History of Xerox and Fuji Xerox

At first, it might seem odd that Xerox and Fuji Xerox would merge, since both companies
already share the Xerox name.

But Fuji Xerox is the result of a 1962 partnership between Fujifilm Holdings and Rank Xerox,
which was absorbed into Xerox Corporation in 1997. Fujifilm Holdings has a 75 percent
stake in the joint venture and Xerox 25 percent.

This deal would see Fuji Xerox buying back its stake from FujiFilm Holdings for
$6.1 billion dollars' worth of bank debt and using the proceeds to purchase 50.1 percent of
new Xerox shares, making it the majority stakeholder of the tech innovation giant.

This decision produces a $2.5 billion special cash dividend for corporate stakeholders and
gives the combined company a better edge developing new technologies. It gives Xerox,
an iconic technology brand with a deeply-entrenched culture of innovation and one of the
best operating margins in the industry access to Fuji Xerox's top-rated Asian market share
and world-class research and development platform.

According to Fujifilm CEO Shigetaka Komori: “The new structure will leverage the strengths
of [Fujifilm Holdings, Fuji Xerox, and Xerox Corporation]”

These strengths include Xerox's strong governance standards and capacity for innovation.
FujiFilm Holdings has growth capacity that Xerox would otherwise not have access to,
particularly in the Asian market – it is Japan's number-one print industry brand.

By the Numbers: The New Combined Fuji Xerox

The broad global scale of Fuji Xerox following the execution of the merger will encompass
more than 180 countries. The new company will enjoy number-one ranking in equipment
revenue share for the print industry, and a new addressable opportunity of approximately
$120 billion dollars. This will lead to projected revenues of $18 billion dollars.

The combined company will have an estimated $1 billion dollars invested in R&D, making it
the industry's largest innovator by market share. Both companies will merge their six
combined innovation labs, redirecting the focus of their 6,600+ engineers towards new
methods for generating value for 21st century organizations.

Fuji Xerox will now have 11,470 patents to its name, and a strong financial profile boosted
by approximately $1.7 billion in expected annual cost savings. It will achieve an industry-
leading operating margin in the high-teens by 2022, and enjoy a free cash flow of $1.5
billion dollars by 2020.

What to Expect from the Future Fuji Xerox

Xerox CEO Jeff Jacobson announced that the merger unlocks significant opportunities for
growth and productivity while delivering significant value to Xerox shareholders. The $2.5
billion special cash dividend amounts to a per-share bonus of $9.80. The new company will
be better positioned to operate in fast-growing markets, and better capable of creating
innovative products for the office environments of the future.

Xerox is now poised to take advantage of a leadership position in the growing Asia-Pacific
market, worth $36 billion. The company's multi-brand reseller expansion strategies have
not traditionally been a part of Fuji Xerox's operational approach, creating an exciting
avenue for future growth.

Everyday Xerox customers can expect advances in high-speed inkjet technology, packaging,
workplace automation, and industrial print thanks to the addition of Fuji Xerox expertise
and development resources. In particular, the new company's AI initiatives stand to gain
significant traction from the synergistic combination of expertise between its two
constituent companies.

The total cost savings of the deal – $1.7 billion per year – will drive significant expansion
over the next four years. End-users can expect better prices, more complete solutions, and
increased accessibility from Xerox over this time frame. The new company enjoys revenue
synergy opportunities that play to the strength of its new global reach.

Multinational Xerox clients can expect service that better responds to their needs
irrespective of their physical location. Whereas previously organizations would have
to deal with Xerox in the United States of America and Fuji Xerox in Australia, for example,
these enterprises now have a single point of contact for meeting their business
productivity needs.

Keep a close eye on the new Fuji Xerox, an $18 billion print-industry leviathan with
newfound resources, capabilities, and ambitions.

QBSI-Xerox  is and will remain a Xerox company. Find out how the new Fuji Xerox can serve
your organization's workplace productivity needs by speaking with a QBSI-Xerox specialist.