Monday, April 23, 2018


Why Choose the Océ Colorwave and Plotwave Wide-Format Printers?

The time has never been better to invest in a wide-format printer.
Whether creating external presentation materials or large plots for internal use, the ability to leverage fast turnaround and consumable efficiency is an important benefit that no organization can overlook.
The Canon Océ product line is leading the way in delivering quick turnarounds and best-in-class cost-effectiveness. Whether printing color or monochrome wide-format documents, you can rely on Canon's industry expertise to fulfill your expectations.
Each of these large format printers come with Canon's industry-leading ClearConnect software technology, which combines multi-touch gesture compatibility with best-in-class security features for the modern workplace. These printers support disk encryption, access management protocols, and feature removable hard drives.

The Canon Océ Colorwave 500 – Top-Quality Prints Delivered Quickly

One of the most valuable offerings in the Océ product line is the Colorwave 500. This color printer offers world-class print speed – up to 225 D-sized prints per hour – and does so without requiring you to invest in expensive specially-coated paper.
Furthermore, the device's small footprint makes it an attractive addition to any busy printing floor. It lets print process owners save on space, supplies, and maintenance through a number of clever engineering adjustments. For instance, it uses a single system for both color and monochrome work, reducing the number of different mechanical components that need to work together to produce quality prints.
The Océ Colorwave 500 prints large-format documents in breathtaking full color. Thanks to Canon's dry-toner technology, graphics-quality full-exposure prints are dry instantly upon printing – unlike other wide-format printers that force organizations to wait for prints to dry, exposing them to the possibility of smearing and damage in the process. Use the Océ Colorwave to immediately handle, stack, and fold large-format documents upon printing.

The Canon Océ PlotWave 345/365 – Affordable Monochrome Plots

If you don't need large-format color prints, this small, affordable plot printer is the ideal solution for your print room. It is a highly configurable printer with an extra-small footprint. The top delivery tray is engineered for air separation and neatly stacks and collates up to 50 E-sized plots.
The Plotwave is a highly detailed monochrome printer that creates high resolution documents at 600 x 1200 dpi. It is also one of the quietest printers of its type in the industry – it does not feature the noisy fans that were the cooling standard of previous generations of plot printers.
The PlotWave features Océ Image Logic technology, which automatically compensates for color saturation problems, converting brightly-colored or high-contrast originals to clean, high-resolution black-and-white prints. It also compensates for wrinkles and other imperfections in the original copy, and detects the dimensions of original documents automatically. The PlotWave features Radient Fusing allowing instantaneous warm up for the machine, increasing your productivity.

The Océ ColorWave 910 – Unprecedented Speed and Printing Power

Whereas the two Océ printers mentioned above are small-format devices meant to combine affordability with efficiency, the Océ ColorWave 910 is a powerhouse wide-format printer designed to handle the most challenging jobs with ease.
This printer is the centerpiece of a digital workflow that boosts productivity, decreases operating costs and improves print room flexibility for enterprise organizations. With a raw print speed of 12,000 square feet per hour, six incorporated media rolls, and an embedded stacker, print jobs that would previously take a week to complete now only take a single day.
This large-format printer uses five aqueous dyes in two-liter ink tanks. It prints at a maximum resolution of 1600 x 1600 dpi, with droplet sizes of 1.2 picoliters. There is no parallel to the depth and vibrancy of its color palette – it even includes two sets of black ink to optimal optical density.
With a range of finishing options, operators can seamlessly switch between high-impact projects without having to spend expensive man-hours retooling or calibrating the device. It is compatible with the Océ Esterfold 5011 folder, the Océ Dual Tray High Capacity Stacker, and the Océ Deliver Tray, among a broad range of more advanced finishing options.

Conclusion

These are just three of the leading printers in the Canon Océ product line, which includes options and feature sets for every organization. Learn more about these powerful devices to identify which one has the productivity, efficiency, and feature set your company needs. Whether you need fast, vibrant color prints or affordable monochrome plotting, there is an Océ printer for you.

We sell and service the full Océ Product Line, which is the number-one Wide Format product in the world. Supported by personnel with more than 40 years of combined experience. All units have on board 36-inch color scanning with up 42-inch output, and an Océ accounting manager for job tracking and cost recovery. Please Contact Gerald Williams at 425-425-229-1631 for more details or a private demonstration!

Friday, March 16, 2018


App Spotlight – Xerox Easy Translator Automates Document Translation

How much do you spend on translating multilingual documents?
Most companies either hire or outsource translation specialists for this purpose. Until recently, there has been no other option.
While hiring in-house translators can be a worthwhile investment, it puts a strain on other core functions that would otherwise be handled by staff allocated to translation processes. In order to cover the cost of paying a full-time translator's salary, you need to be sure that you will have constant need for translation services for the foreseeable future.
Organizations frequently address this issue by hiring professional translation service firms. On one hand, professional service firms guarantee top-quality translations, but at a cost that allows them to retain top talent in the competitive translation industry.
On the other hand, outsourced freelance translators often charge much lower rates. However, their services may not offer the same degree of quality or reliability – particularly when an entire company puts its faith in a single individual for the purpose.
Xerox's suite of ConnectKey printer apps addresses this problem by allowing companies to access cloud-based automatic translation services directly from any ConnectKey-enabled printer or multifunction device. Now, businesses can enjoy on-the-fly translation of important documents using industry-leading automated technology.

Automate Document Translation to Address Common Pain Points

Businesses that rely on translating documents – whether for internal or for external use – often run into the following problems:
• Both professional and freelance translation services slow down product and service deliveries, and neither can be reliably sped up without sacrificing translation quality or increasing costs.
• Traditional translation processes are labor-intensive. There is no way to adequately, reliably scale translation on an ad-hoc, project-by-project basis.
• Paper documents are difficult to translate without first investing in optical character recognition (OCR) technology that transforms the paper document into a digital one – if the document's language is supported by the OCR application.
Xerox ConnectKey addresses these issues by giving organizations the ability to translate documents to and from 40 languages. The Easy Translator application supports major global languages like French, Arabic, and Spanish as well as smaller regional languages like Lithuanian and Hmong Daw.
Xerox uses a cloud-based, artificially intelligent translation system that uses ConnectKey-enabled printers' OCR technology to instantly create digital versions of paper documents and then sends the digital document through a secure connection to Xerox translation servers.
Using this service, you can reliably scale document translation on an as-needed basis. Subscribe for as few as 10 pages per year or obtain as many as 100,000 pages per year of automated document translation.
There are no up-front hardware costs for implementing Xerox Easy Translator. Simply download it from the ConnectKey App Gallery and begin sending your documents in for automatic translation.

Scalable Human Translation Available Through Easy Translate

While AI translation is undergoing rapid development, there are cases when you need dependable access to a human translation service with the same degree of immediacy that automated translation offers.
Through the Easy Translate app, you can harness the power of human translators faster and more reliably than with professional service providers and freelancers. In addition to completely automated translation, Xerox offers three levels of professional human translation.
• Express. This is the quickest and most affordable translation option. A bilingual human translator will edit machine-generated copy for accuracy and style.
• Professional. With professional-level translations, a trained native speaker translates your document and then sends it to an editor for verification before returning the document to you.
• Expert. The most challenging documents require expert translation. If your document has high-level content and uses industry-specific jargon, Xerox can have a bilingual expert on the document's subject translate the document from its original language to the target language, achieving native-level translation.
All of these translation services are available through the ConnectKey platform. Simply download the Easy Translator app and use it whenever and wherever the need for translation arises.
Since ConnectKey is completely mobile-compatible, you can harness the power of instant document translation from your smartphone, anywhere in the world. Xerox OCR technology makes the process as simple as taking a photograph of the document you wish to translate and sending it to the company through the Easy Translator application.

Ready to find out how Xerox Easy Translator can streamline your multilingual workflow? Learn more by contacting QBSI-Xerox and speaking with a Xerox ConnectKey expert.

Monday, March 12, 2018

QBSI-Xerox Gives Back to the Seattle Community
QBSI-Xerox is committed to transforming its success story into something that does more than manage documents and printer fleets.

Since the very beginning, we have taken every opportunity to improve the lives of others, giving back to the Seattle community through participation and sponsorship in key initiatives for causes that resonate with the community's needs.


For QBSI-Xerox, corporate social responsibility is not an appearance to be maintained and supported by profitable commercial activity. It is a value-driving initiative that defines our role in the community, gives our brand a sense of purpose, and forms bridges between our team members and the people who need support the most.


Giving back to the community forms the foundation of why we continually strive to improve our printing and document workflow solutions in the first place. This key component is what gives meaning to the company and its members – from the mailroom to the boardroom.



Seattle Storm Summer Basketball Camp
In 2016 and 2017, QBSI presented a summer basketball camp in partnership with Seattle Storm. Taking place at the Hidden Valley Fieldhouse in Bellevue, Washington, we gave more than 100 children the opportunity to learn basketball skills and techniques from professional coaches over the course of four days.

This experience does more than teach children basketball skills. It fosters a sense of community and implicitly teaches important life skills about teamwork and leadership. We had Storm players, Sami Whitcomb and Lanay Montgomery, join the young players, sign cards, and talk to the children about life on and off the basketball court.


According to QBSI-Xerox President Kelly Stackpole:


“We are very excited to be partners with the Seattle Storm. It really allows us to focus on some of our corporate initiatives, which is making an impact on the community for underprivileged children, as well as seeing women in leadership positions.”

This inspiring event was a hit with the kids, and we look forward to hosting it every year, bringing new players to the experience and inspiring more children to dedicate their time and boundless energy to creating better lives for themselves and their community members.


The QBSI Golf Classic, and Be Loud Breakfast
QBSI-Xerox I supports the YMCA of Snohomish County in hosting the Annual Golf Classic at the Washington National Golf course every year in August. Donors send golfers and sponsor their performance on a per-hole basis – between $500 and $1,250 per hole, with all proceeds going to the Snohomish YMCA.

We also sponsor the King County Sexual Assault Resource Center's annual Be Loud Breakfast, which raises awareness for sexual violence and gives victims an outlet for reporting assaults. The 2018 event takes place at the Seattle Sheraton, and we look forward to continuing to support this worthy cause in the future.
Would you like to learn more about QBSI-Xerox’s corporate initiatives, or propose a new initiative to our corporate social responsibility team? Talk to us today!

Thursday, March 8, 2018

How Xerox ConnectKey Keeps Your Printers Safe from Cyberattacks

Cybercrime is on the rise, with new threats and high-profile
breaches appearing with alarmingly increasing frequency.
Experts have predicted this increase in cybercriminal attacks ever since the first instances of
commercially available ransomware appeared. Now, budding cybercriminal "entrepreneurs"
have access to professionally standardized toolsets and strategies – all available for a mere
stipend compared to the potential financial rewards.
Ransomware has revolutionized the world of cybercrime by generating a system for profiteering
from the security lapses of legitimate organizations and commercial institutions. However, it is far
from the only game in town. Damage from cybercriminal activities is expected to reach
$6 trillion by 2021, which will make it the most profitable criminal enterprise in the world.
By comparison, this is more than triple the current global market value for counterfeit money and
illicit drugs – otherwise the first- and second-place record holders – combined.
Keeping commercial data safe is more important than ever, and as a result cybersecurity is becoming
more than an isolated IT field. It is more accurate to say that every IT position is now a cybersecurity
job.
That means that cybersecurity professionals need more than a security operations center to
perform their jobs. They need top-down solutions for protected every connection between the
organization they protect and the outside world.
Xerox ConnectKey is an important part of the cybersecurity puzzle, threading together a tight,
defendable perimeter for print operations for organizations of all sizes.

How Does Xerox ConnectKey Keep Your Printers Safe from

Cyberattacks?

Printers are uniquely susceptible to security vulnerabilities. Most commercially available
printers and multifunction devices are factory-set to accept all incoming connections. This makes
installation easier for customers, who rarely have the time or expertise to set up a secure
cybersecurity perimeter for every new device.
But by accepting all incoming connections, printers make sensitive data easy to access by
unauthorized third parties. Without a unified system for access control, any hacker in the world
can access your printer and steal information sitting in the print queue. This key vulnerability
weakens the effect of hard drive encryption and other security practices, because all an attacker
has to do is wait for someone to print out sensitive data – like employee tax records or detailed
customer invoices.
The key to achieving best-in-class cybersecurity protection for commercial print fleets is using a
consolidated software system that monitors print orders, encrypts print orders sitting in the queue,
and assesses users' access controls in real-time. Xerox ConnectKey is the solution to this problem.
With Xerox ConnectKey, industry-leading cybersecurity comes standard. McAfee whitelisting
technology is embedded in the system, and attempts at unauthorized access trigger alerts for
cybersecurity professionals to investigate. At the same time, documents intended for print feature
256-bit encryption – ensuring that even an attacker successfully exfiltrates data, it will be unusable
unless the attacker also obtains a supervisor access key.
Another crucial element of ConnectKey's cybersecurity feature set is the ability for ConnectKey-
enabled printers to verify their own firmware. Cybercriminals are known to install malicious
firmware in devices they wish to attack – which is far more dangerous than attacking an operating
system, software application, or other higher-level function.
ConnectKey printers automatically verify their firmware on startup, and print process managers
can easily schedule regular automatic verifications. If the system discovers a discrepancy, it
immediately and securely downloads the newest firmware update directly from Xerox, minimizing
the risk of cyberattacks at the firmware level.

What About Ease of Installation?

As mentioned earlier, the primary reason why printers have these security vulnerabilities is because
printer manufacturers have an incentive to make their devices as easy to install as possible. IT
professionals don't want to spend hours embedding every single device they operate into a unified
cybersecurity system – and the industry-wide shortage of trained cybersecurity professionals often
makes the task a moonshot at best.
Xerox ConnectKey comes with industry-leading cybersecurity standard. Since these features are
already embedded in the system's cloud-based operating system, it is natively available and requires
virtually no setup time.
Xerox has succeeded in creating a secure system for assessing printer cybersecurity vulnerabilities
without requiring expensive and time-consuming IT experience for every device. The result is a truly
plug-and-play cybersecurity solution that protects company documents, customer data, and
employee records from the moment the device turns on.
Are you ready to implement a best-in-class cybersecurity solution for your company's print fleet?
Contact QBSI-Xerox's print security specialists and learn more about Xerox Connectkey.

Monday, March 5, 2018

What You Should Expect From the Xerox and Fuji Merger


In late January 2018, Xerox and Fuji Xerox announced that the two companies would merge.
The move for Fujifilm Holdings to consolidate its stake in Xerox in the landmark $6.1 billion
deal comes as both companies seek to leverage their respective strengths and offer
customers better, more powerful office solutions and graphic communications equipment.

The History of Xerox and Fuji Xerox

At first, it might seem odd that Xerox and Fuji Xerox would merge, since both companies
already share the Xerox name.
But Fuji Xerox is the result of a 1962 partnership between Fujifilm Holdings and Rank Xerox,
which was absorbed into Xerox Corporation in 1997. Fujifilm Holdings has a 75 percent
stake in the joint venture and Xerox 25 percent.
This deal would see Fuji Xerox buying back its stake from FujiFilm Holdings for
$6.1 billion dollars' worth of bank debt and using the proceeds to purchase 50.1 percent of
new Xerox shares, making it the majority stakeholder of the tech innovation giant.
This decision produces a $2.5 billion special cash dividend for corporate stakeholders and
gives the combined company a better edge developing new technologies. It gives Xerox,
an iconic technology brand with a deeply-entrenched culture of innovation and one of the
best operating margins in the industry access to Fuji Xerox's top-rated Asian market share
and world-class research and development platform.
According to Fujifilm CEO Shigetaka Komori: “The new structure will leverage the strengths
of [Fujifilm Holdings, Fuji Xerox, and Xerox Corporation]”
These strengths include Xerox's strong governance standards and capacity for innovation.
FujiFilm Holdings has growth capacity that Xerox would otherwise not have access to,
particularly in the Asian market – it is Japan's number-one print industry brand.

By the Numbers: The New Combined Fuji Xerox

The broad global scale of Fuji Xerox following the execution of the merger will encompass
more than 180 countries. The new company will enjoy number-one ranking in equipment
revenue share for the print industry, and a new addressable opportunity of approximately
$120 billion dollars. This will lead to projected revenues of $18 billion dollars.
The combined company will have an estimated $1 billion dollars invested in R&D, making it
the industry's largest innovator by market share. Both companies will merge their six
combined innovation labs, redirecting the focus of their 6,600+ engineers towards new
methods for generating value for 21st century organizations.
Fuji Xerox will now have 11,470 patents to its name, and a strong financial profile boosted
by approximately $1.7 billion in expected annual cost savings. It will achieve an industry-
leading operating margin in the high-teens by 2022, and enjoy a free cash flow of $1.5
billion dollars by 2020.

What to Expect from the Future Fuji Xerox

Xerox CEO Jeff Jacobson announced that the merger unlocks significant opportunities for
growth and productivity while delivering significant value to Xerox shareholders. The $2.5
billion special cash dividend amounts to a per-share bonus of $9.80. The new company will
be better positioned to operate in fast-growing markets, and better capable of creating
innovative products for the office environments of the future.
Xerox is now poised to take advantage of a leadership position in the growing Asia-Pacific
market, worth $36 billion. The company's multi-brand reseller expansion strategies have
not traditionally been a part of Fuji Xerox's operational approach, creating an exciting
avenue for future growth.
Everyday Xerox customers can expect advances in high-speed inkjet technology, packaging,
workplace automation, and industrial print thanks to the addition of Fuji Xerox expertise
and development resources. In particular, the new company's AI initiatives stand to gain
significant traction from the synergistic combination of expertise between its two
constituent companies.
The total cost savings of the deal – $1.7 billion per year – will drive significant expansion
over the next four years. End-users can expect better prices, more complete solutions, and
increased accessibility from Xerox over this time frame. The new company enjoys revenue
synergy opportunities that play to the strength of its new global reach.
Multinational Xerox clients can expect service that better responds to their needs
irrespective of their physical location. Whereas previously organizations would have
to deal with Xerox in the United States of America and Fuji Xerox in Australia, for example,
these enterprises now have a single point of contact for meeting their business
productivity needs.
Keep a close eye on the new Fuji Xerox, an $18 billion print-industry leviathan with
newfound resources, capabilities, and ambitions.
QBSI-Xerox  is and will remain a Xerox company. Find out how the new Fuji Xerox can serve
your organization's workplace productivity needs by speaking with a QBSI-Xerox specialist.

Sunday, December 4, 2016

Is Cold Calling Dead?

Why is it so hard to decide whether or not Cold Calling is dead?

If you are a Sales Professional and you’ve spent any time on Linkedin, you’ve probably seen a post or article claiming that Cold Calling is dead. Click one of those links and prepare for comments and discussions more polarizing than the Presidential Election! On one side are tech-savvy, new school sales people claiming that clients don’t want to be interrupted and will resent you for calling their phone and the other are industry pros who have built their living by picking up the phone and winning the “numbers game” of sales. If you isolate the loudest and most defiant members of each group, you are probably looking at people that are either too afraid to interrupt their clients or outdated sales people who rely on relationship selling and are afraid to change.
So what’s my take?
I don’t think that selling has really changed that much over the last 30 years.
I think that the way people make purchasing decisions, manage vendors and leverage technology and information has certainly changed.
These are not mutually exclusive ideas. As a Sales Professional your job is to interrupt your client’s day to present them with meaningful value in a way that builds trust and credibility while also disrupting their status quo. It doesn’t matter how you do it, if you are successful with this then you will enter into meaningful sales engagements. Some organizations choose to pick up the phone. Some stop by in person. Some deploy complex marketing and lead generating strategies that fully vet each prospect before allowing sales to call them. The last one may sound different than the others, but it’s not. Marketing is still sending someone an email. You are still directing someone to your website, when they weren’t necessarily seeking you out. You are still presenting information on Linkedin that someone decides to read during their day.
I expect that most readers would jump to the conclusion that I believe Cold Calling is alive and well. Here comes the bomb…
Cold Calling is dead. It has been dead for a long long time. In fact, it died the instant that most business people and consumers had consistent access to a telephone. It died the moment that it was no longer novel to receive a phone call. The moment people stopped saying “Yay my phone is ringing! I can’t wait to see who it is!” and started saying “who is calling me? Why can’t they just text or email me? I am busy.”
If you pick up the phone and call someone with a simple pitch or obviously generic talk track that doesn’t provide value to the person you are calling or show that you have done your research, then whoever answers will most likely not be happy to talk to you. But this has been the case for a long time.
If you look back at many of the most successful sales strategies of their time, Spin, Sandler, Solution Selling, none of them encourage sales people to make high volume, simplistic phone calls with the intention of closing a transaction or setting an appointment. Typically, you are leveraging your knowledge about a specific client to create a paradigm shifting situation that clears the way for a sales engagement.
So as a Sales Professional, consider what you would do in the following situations:
  • You don’t know when a particular prospect will be in their buying cycle.
    • You could invest in technology that evaluates prospect’s purchasing history, web traffic and infrastructure to create targeted marketing  that drive inbound leads to you so you know exactly when they are in the market.
    • You could also pick up the phone and ask.
  • You know that your service is a perfect fit for a prospect based off of the success you recently had with a similar company.
    • You could create original content around the case study and plaster it all over Linkedin consistently for a long period of time. Connect with your prospect and drive their interest.
    • You could try to find a referral from your network to connect you to this prospect and get you in the door.
    • You could reach out over the phone email to a number of mid level people within the prospective and build interest around your solution and get sponsored up to the decision maker.
    • You could launch a prospecting campaign towards the decsion maker that includes the phone, stop by’s in person, linkedin connections and emails.
At the end of the day it is my belief that none of the examples I shared would be considered Cold Calling. If you consistently leverage your CRM and build off your past prospecting efforts and information you have gathered, you will be able to improve your messaging and approach over time. At some point you will have relevant enough content to secure an appointment. And what’s one way to reach your prospect to do this? Pick up the phone.
By: Brad Young, Regional GM QBSI-East

Recent IoT-based DDoS attack Puts Businesses at Risk


What workplace issue keeps the top CIO’s up at night?

Of all the workplace issues keeping CIO’s up at night, the most worrisome for IT executives is security and downtime associated with IoT-based DDoS attacks, according to a December 2015 study of 276 U.S. CIO’s and executive IT professionals commissioned by Sungard Availability Services (Sungard AS).
The recent cybersecurity attack using connected devices, or the Internet of Things (IoT), was serious, unusual and even historic.  It also is a taste of the disruptions to come, say security experts.
The attack, which affected a number of major websites, reportedly used internet-enabled camera’s and multi-function printers (MFPs) as a platform for a Distributed Denial of Service (DDoS) attack.  These websites included large Infrastructure and Software as a Service providers Amazon, Netflix & Microsoft including Social Media sites Facebook & Twitter. The attackers exploited manufacturer-set passwords that hadn’t been reset by users.
Thousands of new devices are connected to the Internet daily. Some of these devices may be running low-power processors incapable of supporting sophisticated security.  Embedded devices continue to operate for years after their last software patch.

Providing Security Beyond the Device

Today, any multi-function printer (MFP) firm with a product or a service is potentially an IoT vendor. IoT security poses unusual risks as it is one thing to steal usernames and passwords and take intellectual property or money, but it is an entirely different matter to gain access to systems that can physically disrupt and interfere with people directly.  Any connected device such as a printer with cardkey internet access, can be hacked.
Customers recognize Xerox as a trusted provider of secure solutions with a wide array of security capabilities. A majority of the Xerox MFP line include features to protect the printer from unauthorized remote access and protect the confidentiality of “data in motion (1),” specifically customer jobs which are transmitted to the printer over the network. Many businesses recognize a need to bolster information security outside their devices from a network level.
Through collaboration with Cisco Systems, a worldwide leader in network security, addresses this challenge. Powered by Cisco’s Identity Services Engine (ISE), Cisco TrustSec is an intelligent solution providing more secure access to a client’s network resources while supporting BYOD work practices. With this policy control platform in place, companies can reliably enforce compliance, enhance infrastructure security and simplify service operations.
TrustSec ISE is a thoroughly tested and proven system that enables clients to easily deal with the increasing proliferation of network endpoints – including MFPs, printers, tablets and webcams – and deploy security policies more quickly. Cisco ISE Profiling Services provides dynamic detection and classification of endpoints connected to the network.
Cisco ISE allows a client to deploy, control and monitor Xerox devices, including:
  •  Automatically provision and grant network access rights to printers and MFPs to prevent inappropriate access (including automatically tracking new printing devices connecting to the network)
  • Provide simplified implementation security policies for printers and MFPs
  • “Firewall” the printing devices to prevent general access to printers and MPFs in restricted areas
  • Automatically prevent connection of non-approved print devices
  • Configures network wall jacks to only allow a specific MFP and reject all other network enable devices
Collaborating with confidence while reducing TCO

Xerox devices coupled with Cisco ISE, deliver comprehensive security by integrating Xerox devices within a client’s network infrastructure. It’s my belief that together they dramatically reduce cost of ownership while delivering world-class monitoring and troubleshooting features designed to streamline operations for your customer service, help desk and support teams.
Finally, all technology leaders need a relentless focus on today’s operations and a business strategy with a strong view of changing external trends ahead.  CIOs must be aware of issues that affect their security, their organizations’ availability and their ability to attract and retain strong talent in order to be best prepared for what lies ahead and to help them be more competitive.
By: Steve Loring, Strategic Account Manager, QBSI-East
1. Xerox and Cisco: Securing Your Networked Printing Devices – White Paper